Last updated: 12.2025
Teletissimo (“we”, “our”, “us”) processes personal data in accordance with Regulation (EU) 2016/679 (“GDPR”). This Privacy Policy explains how we collect, use, store, and protect your personal data when you contact us through this website.
1. Data Controller
Teletissimo
[Company Address]
[Email for GDPR requests]
We act as the Data Controller for all personal data collected through this website.
2. Categories of Personal Data We Collect
We collect only the personal data voluntarily provided via the Contact Form:
- First Name
- Last Name
- Email Address
- Phone Number
- Message text (free input)
We do not collect sensitive data, payment details, analytics data, or behavioral tracking information.
3. Purpose of Processing & Legal Basis
We process your personal data for legitimate, clearly defined purposes:
3.1 Handling Inquiries & Preparing Offers
Purpose: responding to your inquiry, clarifying requirements, preparing an offer.
Legal bases:
- Article 6(1)(b) GDPR – Contract / pre-contractual measures
https://eur-lex.europa.eu/eli/reg/2016/679/oj#d1e1886-1-1 - Article 6(1)(f) GDPR – Legitimate Interest
https://eur-lex.europa.eu/eli/reg/2016/679/oj#d1e1989-1-1
Legitimate interest: efficient communication with potential clients.
3.2 Ensuring Website Security
Purpose: spam prevention, fraud prevention, server protection.
Legal basis:
- Article 6(1)(f) GDPR – Legitimate Interest
https://eur-lex.europa.eu/eli/reg/2016/679/oj#d1e1989-1-1
We do not use your information for profiling or automated decision-making.
4. Data Retention
Your data is stored only as long as necessary:
| Purpose | Retention Period |
|---|---|
| Inquiry & offer handling | 12 months |
| Security logs (if any) | 30–90 days |
You may request deletion at any time (see rights below).
5. Data Disclosure & Recipients
Your data may be shared only with:
- Internal Teletissimo personnel
- Service providers (hosting, email infrastructure) acting as Data Processors under Art. 28 GDPR
https://eur-lex.europa.eu/eli/reg/2016/679/oj#d1e2494-1-1
We do not sell or commercially disclose personal data.
Data may be transferred outside the EEA only with adequate safeguards (Art. 46 GDPR).
https://eur-lex.europa.eu/eli/reg/2016/679/oj#d1e3039-1-1
6. Security Measures
We apply technical and organizational measures including:
- HTTPS encrypted transmission
- Server access restrictions
- Internal confidentiality rules
- Data minimization principles
- Regular security controls (when applicable)
These comply with Article 32 GDPR – Security of processing.
https://eur-lex.europa.eu/eli/reg/2016/679/oj#d1e3477-1-1
7. Your GDPR Rights
You may exercise the following rights:
- Right of access – Art. 15
https://eur-lex.europa.eu/eli/reg/2016/679/oj#d1e2410-1-1 - Right to rectification – Art. 16
https://eur-lex.europa.eu/eli/reg/2016/679/oj#d1e2438-1-1 - Right to erasure – Art. 17
https://eur-lex.europa.eu/eli/reg/2016/679/oj#d1e2464-1-1 - Right to restriction – Art. 18
https://eur-lex.europa.eu/eli/reg/2016/679/oj#d1e2502-1-1 - Right to portability – Art. 20
https://eur-lex.europa.eu/eli/reg/2016/679/oj#d1e2552-1-1 - Right to object – Art. 21
https://eur-lex.europa.eu/eli/reg/2016/679/oj#d1e2580-1-1
To exercise these rights:
📧 [Insert GDPR email]
If you believe your rights have been violated, you may file a complaint with your national Data Protection Authority (Art. 77 GDPR).
https://eur-lex.europa.eu/eli/reg/2016/679/oj#d1e2761-1-1
8. Automated Decision-Making
We do not use automated decision-making or profiling under Art. 22 GDPR.
https://eur-lex.europa.eu/eli/reg/2016/679/oj#d1e2862-1-1
9. Updates to This Policy
This policy may be updated periodically. Updates will become effective upon posting on this page.
